Annunciament to passengers

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New user registration

You can now register on the website www.gasparionline.it and make use of new and extraordinary benefits.
How to make the registration:

  • Click on “Log in/Sign up (top right)
  • Click on “Sign up” on the log in window
  • Fill in the form with all the required details and click on “register”
    You will receive an email containing a link to activate your account.
  • Click the link received by email.

If everything goes well, you will visualize a confirmation message and you will receive your access details (username and password).
Using your access details you will be able to log in on the website www.gasparionline.it

  • Click on “Log in/ Sign up” (top right)
  • Put your username and password in and click on “Log in”

From the user panel (accessible from the icon top right entitled “USER”) you will:

  • visualize your active tickets, Carnet or subscriptions
  • change your password
  • redeem a subscription or a carnet previously purchased but not associated yet to your account

Subscriptions and Carnet redemption

When a registered user (after the log in on the website www.gasparionline.it) buys a subscription or a carnet, this one will be automatically “associated” to the user and it will be visible in its active Carnet/subscriptions list.
However the user may buy or may have bought a subscription or a carnet even when it was not authenticated yet on the website (for example when you decide to buy your travel document in a travel agency).
The redemption of these travel documents will be possible after the log in, in the User Panel on the website.
Just go to the appropriate section, enter your own code and follow the procedure.

Subscriptions with bookable seats

It is possible to have a “guaranteed seat” only on some of our routes such as Rome (Tiburtina station).
You have to book the “guaranteed seat” from the User panel.
How to book your seat:

  • go to User Panel on the website www.gasparionline.it (log in)
  • go to Active subscriptions’ list

If the seat is bookable, you will see a button named “book” next to the subscription code.

  • click on “book” next to the subscription on which you want to make a reservation
  • Follow the procedure, similar to the ticket purchase.
  • At the end, the system will generate a ticket, corresponding to the reservation just made. Print your ticket.

Subscriptions’ booking: notes

  •  The generated reservations are nominative and can be used only by the subscription holder
  • During the same day and using the same subscription, it is possible to make a single reservation per route (2 in total, a one way and a return)
  • Reservations are not replaceable (through the ticket change procedure)

Use of the carnet: booking

Each carnet consists of a number of tickets that can be used after the booking in the user Panel (similar to the subscription with bookable seats procedure)
How to use the carnet:

  • go to the User Panel on the website www.gasparionline.it (log in)
  •  go to active Carnet list;
  • Click on “book” next to the carnet you want to use;
  • Follow the procedure similar to the ticket purchase;
  • At the end, the system will generate a ticket, corresponding to the reservation just made. Print your ticket.

Use of the carnet: notes

  • The generated reservations are nominative and can be used only by the subscription holder
  • Each reservation deducts a ticket from the carnet.
  • Reservations are not replaceable (through the ticket change procedure)

 

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