{"id":657,"date":"2016-07-08T18:27:19","date_gmt":"2016-07-08T16:27:19","guid":{"rendered":"http:\/\/www.gasparionline.it\/en\/?page_id=657"},"modified":"2016-07-26T19:29:09","modified_gmt":"2016-07-26T17:29:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.gasparionline.it\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"row\">\n<div class=\"col-sm-7\">\n<div class=\"page-header\">\n<h1>A good journey, that\u2019s for sure!<\/h1>\n<\/div>\n<p>Look for the answer to your question among the most frequently asked questions. If you need support we will be happy to help you on our Facebook page or at the phone number 085 8004868 <strong>or email <a href=\"mailto:info@gasparionline.it\">info@gasparionline.it<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"subtitle\">Before your journey<\/h2>\n<div class=\"panel-group faq\" id=\"custom-collapse-0\">\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-0\">Which bus can I book?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-0\" class=\"panel-collapse in\">\n\t\t\t\t\t<div class=\"panel-body\">\nYou will find all the available connections on our website <a href=\"http:\/\/www.gasparionline.it\">www.gasparionline.it<\/a><br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-1\">How can I find the bus stop?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-1\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYou can find the complete list of all bus stops on the website <a href=\"http:\/\/www.gasparionline.it\">www.gasparionline.it<\/a><br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-2\">How do I register?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-2\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul>\n<li>Click on \u201cLog in\/Sign up (top right)<\/li>\n<li>Click on \u201cSign up\u201d on the log in window<\/li>\n<li>Fill in the form with all the required details and click on \u201cregister\u201d.<\/li>\n<\/ul>\n<p>You will receive an email containing a link to activate your account.<\/p>\n<ul>\n<li>Click the link received by email.<\/li>\n<\/ul>\n<p>If everything goes well, you will visualize a confirmation message and you will receive your access details (username and password).<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-3\">How can I get into my personal area?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-3\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nUsing your access details you will be able to log in on the website www.gasparionline.it<\/p>\n<ul>\n<li>Click on \u201cLog in\/ Sign up\u201d (top right)<\/li>\n<li>Put your username and password in and click on \u201cLog in\u201d<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-4\">What can I do in my personal area?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-4\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nFrom the user panel (accessible from the icon top right entitled \u201cUSER\u201d) you will:<\/p>\n<ul>\n<li>visualize your active tickets, Carnet or subscriptions;<\/li>\n<li>change your password;<\/li>\n<li>redeem a subscription or a carnet previously purchased but not associated yet to your account.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-5\">Subscriptions and Carnet: how to use them?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-5\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nWhen a registered user (after the log in on the website www.gasparionline.it) buys a subscription or a carnet, this one will be automatically \u201cassociated\u201d to the user and it will be visible in its active Carnet\/subscriptions list.<br \/>\nHowever the user may buy or may have bought a subscription or a carnet even when it was not authenticated yet on the website (for example when you decide to buy your travel document in a travel agency).<br \/>\nThe redemption of these travel documents will be possible after the log in, in the User Panel on the website.<br \/>\nJust go to the appropriate section, enter your own code and follow the procedure.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-6\">How to book a seat?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-6\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul>\n<li>go to User Panel on the website www.gasparionline.it (log in)<\/li>\n<li>go to Active subscriptions\u2019 list<\/li>\n<\/ul>\n<p>If the seat is bookable, you will see a button named \u201cbook\u201d next to the subscription code<\/p>\n<ul>\n<li>click on \u201cbook\u201d next to the subscription on which you want to make a reservation<\/li>\n<li>Follow the procedure, similar to the ticket purchase.<\/li>\n<li>At the end, the system will generate a ticket, corresponding to the reservation just made. Print your ticket.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-7\">How does the subscriptions\u2019 reservation work?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-7\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul>\n<li>The generated reservations are nominative and can be used only by the subscription holder<\/li>\n<li>During the same day and using the same subscription, it is possible to make a single reservation per route (2 in total, a one way and a return)<\/li>\n<li>Reservations are not replaceable (through the ticket change procedure)<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-8\">How to use the carnet?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-8\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul>\n<li>go to the User Panel on the website www.gasparionline.it (log in)<\/li>\n<li>go to active Carnet list;<\/li>\n<li>Click on \u201cbook\u201d next to the carnet you want to use;<\/li>\n<li>Follow the procedure similar to the ticket purchase;<\/li>\n<li>At the end, the system will generate a ticket, corresponding to the reservation just made. Print your ticket.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-9\">Can I book a seat with the carnet?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-9\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes. Each carnet consists of a number of tickets that can be used after the booking in the user Panel (similar to the subscription with bookable seats procedure)<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-10\">How does the carnet work?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-10\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\n<ul>\n<li>The generated reservations are nominative and can be used only by the subscription holder<\/li>\n<li>Each reservation deducts a ticket from the carnet.<\/li>\n<li>Reservations are not replaceable (through the ticket change procedure)<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-11\">Is it possible to have a guaranteed seat with the subscription?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-11\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes. All the subscribers of the route from and to Rome (Tiburtina station) can book a seat in order to have a guaranteed seat. To make the reservation go to the user panel and select \u201dbook a seat\u201d.<br \/>\nFor all the other routes, the subscription can offer the seat except for availability.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-12\">Are the travel agencies prices the same as those on the website?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-12\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes. All the affiliated agencies have the same rates as those you will find on the website www.gasparionline.it (you will find the affiliated agencies list in the bottom part of the website)<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-13\">Where can I find the bus stop in the Tiburtina station in Rome?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-13\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nAt the Tibus station, next to the Tiburtina station.You will find Gaspari buses in the parking area number 7 for the 10,00 \/ 12,00 \/ 17,00 \/ 20,00 \/ departures ; parking area number 13 for the 15,00 departure and In the parking area number 6 for the 22,30 route.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-14\">Where can I find the Ciampino bus stop?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-14\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nIn the service area in front of the entrance\/exit of the airport.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-15\">Where can I find the Fiumicino bus stop?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-15\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nThe bus arrives at the Departures Terminal T3 and leaves from The bus station at the Arrivals Terminal exit.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-16\">How can I book the ticket??<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-16\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nThe easiest way to book a bus ticket is through our website <a href=\"http:\/\/www.gasparionline.it\">www.gasparionline.it<\/a>, directly on your smartphone. Booking a bit in advance you will benefit from our affordable rates. You will receive the booking confirmation via e-mail (always check your spam folder).<\/p>\n<p>Furthermore, it is possible to reserve a ticket for one of our routes at the ticket offices or <a href=\"http:\/\/www.gasparionline.it\/punti-vendita\/\">travel agencies affiliated<\/a>, or directly from the bus driver on board, except for the seats availability, verifiable on board. If you buy the ticket on board the standard rate will be applied and you can do this according to the seats availability. Savings rates and possible discounts, addressed to groups for example, are not applicable if you buy the ticket directly on board.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-17\">What if i have problems with the online booking?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-17\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nIf you have problems with the online booking on our website, it\u2019s due to the browser used. Below the different options to solve the problem:<br \/>\nUse a different browser.<br \/>\nEmpty the cache, delete cookies, restart the browser and try again.<br \/>\nUpdate the browser<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-18\">What if i do not receive the booking confirmation via e-mail?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-18\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nCheck your spam folder. If you can\u2019t solve your problem , contact us at the phone number +39 0858004868 so that you can talk with an operator or send us an e-mail to info@gasparionline.it. We will be always happy to help you.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-19\">Which ticket office or travel agency can i buy a Gaspari bus ticket in?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-19\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nA ticket offices list is available at the <a href=\"http:\/\/www.gasparionline.it\/punti-vendita\/\">affiliated agencies<\/a> page.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-20\">Can i modify, cancel or booking once again my journey?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-20\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes, you can modify your reservation at the page ticket change or at the ticket office or travel agency within the ticket expiration (the departure time from the end of the line of the route). You can change the date and\/or the time of your ticket.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-21\">Are there any special offers for groups?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-21\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nGroups of 10 or more persons are reserved a special offer. Send your request to info@gasparionline.it and we will customize you the offer.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\" href=\"#custom-collapse-0-22\">What time should i be at the bus stop?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-0-22\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nThe passengers should be at the bus stop at least 10 minutes before the departure time printed on the ticket, except for a wider limit, established in the high season period.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 class=\"subtitle\">On board<\/h2>\n<div class=\"panel-group faq\" id=\"custom-collapse-1\">\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-23\">Should i have a ticket to get on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-23\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nTo get on board you need to be in possession of a valid ticket, printed ticket or e-ticket (a photo or an e-mail directly on your smartphone or tablet).<\/p>\n<p>You will receive the booking confirmation via e-mail (always check your spam folder).<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-24\">How many luggage can i carry on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-24\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYou can carry with you a hand luggage and two hold luggage each journey. Don\u2019t forget to write your name and address on your luggage.<\/p>\n<p>Extra luggage: each passenger can carry on board an extra luggage besides the two admitted. The extra luggage rate is 5\u20ac each piece and it must be paid on board.<\/p>\n<p>To get more information about the luggage carriage conditions refer to the page Travel terms.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-25\">Can i bring along my bicycle?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-25\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes, you can. The bicycle should have standard measures without superstructure, it must weigh 25 kg maximum. The transport is free.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-26\">Can i carry my musical instrument on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-26\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nYes, it\u2019s free.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-27\">Can i carry a pet with me on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-27\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nOnly small size pets, closed in an appropriate cage, held by the owner, are admitted on board. The related rate is in the amount of 50 % of the ordinary one and does not entitle the seat. It must be paid on board. Pets transportation is in any case put in the final decision of Gaspari bus.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-28\">In case of delay, is the bus waiting for me?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-28\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nOur buses have established routes and predefined timetable. Unfortunately the bus driver can\u2019t wait for the passengers who are late. So we suggest you to arrive to the bus stop 15 minutes before the departure time.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-29\">Are the buses equipped? What services are offered on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-29\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nOur buses are provided with air conditioning , toilet facilities on board, adjustable lights and comfortable seats, free Wi-Fi and sockets. Some coaches are provided with a media center with movies, music on demand, snacks and drinks on board.<br \/>\nSmoking and electronic cigarettes are not allowed on our buses.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-30\">Have you missed your bus and haven\u2019t you had time to change the ticket?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-30\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nNothing is lost. Except for the seats availability, verifiable on board, we extend the ticket validity for all the routes of the day.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\" href=\"#custom-collapse-1-31\">What are the safety rules on board?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-1-31\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nOn each coach, as well as in the car, there are always the seatbelts. Each seat has its own safety belt which must be fastened throughout the journey.<\/p>\n<p>The standard luggage, the extra luggage and the bulky luggage will be placed in the luggage compartment. The bus driver will help you to carry your luggage on board in a very safe and efficient way. The hand luggage will be placed in the compartments above your seats.<\/p>\n<p>Your safety is our priority. All coaches and electronic devices are tested and supervised. The bus drivers are majored in the passengers transport and they receive a regular formation. The drivers must strictly respect, without any exceptions, the breaks and the driving period provided for by law.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h2 class=\"subtitle\">After your journey.<\/h2>\n<div class=\"panel-group faq\" id=\"custom-collapse-2\">\n<div class=\"panel panel-faq\">\n\t\t\t\t<div class=\"panel-heading\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-2\" href=\"#custom-collapse-2-32\">What if i forget something on the bus?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"custom-collapse-2-32\" class=\"panel-collapse collapse\">\n\t\t\t\t\t<div class=\"panel-body\">\nIf you forget or lose something on board, send us an e-mail to <a href=\"mailto:info@gasparionline.it\">info@gasparionline.it<\/a> or call our customer service at the phone number +39 085 8004868.<br \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n<div class=\"col-sm-4 col-sm-offset-1\">\n<div class=\"page-header\"><div class=\"customer-support-cta\">\r\n        <a href=\"tel:+390858004868\">\r\n          <img decoding=\"async\" src=\"https:\/\/www.gasparionline.it\/wp\/wp-content\/themes\/gaspari-sage\/dist\/images\/phone.png\">\r\n          <p>Ask for support at the phone number below<\/p>\r\n          <h3>085\/80 04 868<\/h3>\r\n        <\/a>\r\n       <\/div>\n<a class=\"btn btn-facebook btn-block\" href=\"https:\/\/www.facebook.com\/gasparibus\/\" target=\"_blank\"><i class=\"fa fa-facebook-square\"><\/i> Follow us on <strong>Facebook<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blankcanva.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/pages\/657"}],"collection":[{"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/comments?post=657"}],"version-history":[{"count":5,"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/pages\/657\/revisions"}],"predecessor-version":[{"id":817,"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/pages\/657\/revisions\/817"}],"wp:attachment":[{"href":"https:\/\/www.gasparionline.it\/en\/wp-json\/wp\/v2\/media?parent=657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}