Changing a ticket is an automated procedure that adheres to the following rules:

  1. They can only be changed for free “executive tickets”, before departure from a terminal of the bus trip.
  2. You can change the date and / or hour.
  3. You can not change route: departure and arrival stations remain unchanged
  4. Any additional options present in the original ticket will be activated automatically and free of charge on the replacement ticket , prior system availability.
  5. After the exchange procedure is issued a new ticket.
  6. However, it is extended the validity of a ticket, the same day, subject to availability of verifiable boarding places.
  7. Tickets that have benefited of low cost promotions are not editable and can not be changed.
  8. Tickets generated by “reservations” made ​​using subscriptions or carnet , are not editable , and can not be changed.
  9. It is possible to change a ticket within 30 minutes of leaving the departure terminal.